Tag-N-Trac Mobile App Privacy Policy – Data Protection & User Rights
This Privacy Policy explains how Tag-N-Trac collects, uses, and protects your personal information when you use our mobile apps (the “App”). We are committed to protecting your privacy and ensuring transparent data practices.
Personal Information We Collect
When you use our mobile app, we may collect the following types of personal information:
- Account DetailsThis includes the username, password, preferences, and other information necessary for creating and maintaining your account.
- Device InformationWe gather technical data about your mobile device, such as device type, operating system, app version and device identifier. Additionally, when you encounter certain errors while using the App, we automatically collect data about the error and the circumstances surrounding its occurrence.
- BluetoothThe App requests Bluetooth permissions to discover, connect to, and communicate with nearby Bluetooth sensors. On Android, this may require Location Permissions to scan for Bluetooth devices.
- Location DataThe App requests permission for precise location data, including background location when App is not running. If you enable location services permissions, we may collect your device’s location data to provide location-based features.
- Usage DataWe collect information about how you use the App, including the features you access, the duration of usage, and any interactions with the app.
How We Use Your Personal Data
We use the data we collect for various purposes, including:
- To Provide and Improve Our ServicesWe use your information to deliver the services you request and improve App functionality.
- To Comply with Legal ObligationsWe may use your data to comply with legal obligations, such as responding to a subpoena or protecting the rights and safety of our users.
User Privacy Rights & Data Protection
You can opt-out of all information collections by uninstalling the App using the standard uninstall processes available on your mobile device or via the mobile application marketplace. Additionally, you can revoke permissions for Bluetooth or Location services via the mobile device settings.
European User Rights (GDPR Compliance)
If you’re located in the European Union, you have the right to:
- Access: Request copies of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request removal of your personal data
- Portability: Obtain your data in a transferable format
International Data Transfers: Your information may be processed outside Europe, including in Canada and the United States, under appropriate safeguards.
Data Retention & Storage Policy
Information Retention
- Contact Requests: We retain your information until you request deletion
- Legal Requirements: Some data may be retained to comply with applicable laws
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Privacy Policy Updates
We may update this privacy policy periodically to reflect:
- Changes in our data practices
- New feature implementations
- Legal or regulatory requirement updates
Contact Information & Privacy Requests
For questions about our privacy practices, data requests, or to exercise your privacy rights, contact us:
Email: contact@tagntrac.com
Mailing Address: Tag-N-Trac Privacy Team, 3636 Nobel Dr, #275, San Diego, CA 92122, United States
Tag-N-Trac is committed to protecting your privacy
while delivering innovative IoT solutions and supply chain visibility platforms.